• 8400 RIVER ROAD, North Bergen, NJ 07047

Cancellation Policy

You must be 18 years or older to make an appointment with TWMC, anyone under age 18 seeking one of our services must have their parent or guardian book the appointment and sign a consent form. A major credit card is required to hold your reservation(s).

  • Online - please click here or on the "Book online now" button above.
  • ​Phone - please call 201-751-4918.
  • Text - please text 646-707-7332 with your desired service, day & time of the appointment.
  • E-mail - please email us at contact@twmcenter.com with your desired service, day & time of the appointment.
  • * The information you are providing here will not be sold or disclosed to any outside party.
  • The time needed for the service(s) or Spa Package that you schedule is reserved exclusively for you. If you need to cancel a reservation or reschedule one, we require 24-Hours notice for individual services and 48 hours on packages of two services or more. Please call us at 201-751-4918.
  • Failure to show up or cancel your appointment within 24 hours will result in a 50% charge of the reserved service amount.
  • * If we are unavailable to answer your call, please leave a voice mail.
  • Please arrive at least 15 minutes prior to your first scheduled appointment.
  • Late arrivals will result in a shortened appointment so the next guest will not be delayed, and you will be charged for the full value of the service.
  • Please Check In at the front desk. If it is your first visit with our Spa for massage, personal training, waxing, skin care, or microdermbrasion you will need to fill out Spa forms for our records.
  • Thank you! :)